Patient Reviews
Patient Reviews
At Texas State Optical Bandera, our professional team provides comprehensive services that are customized to exceed your needs for healthy vision. Our highly skilled team of optometrists is excited to treat patients in San Antonio, TX, finding the right solution for you with our advanced technologies and medical backgrounds. Providing safe, effective care is our top priority, and we are here to help improve and manage your ocular health and vision. In our time with patients, our staff has had the satisfaction of getting many endorsements from patients of all sorts who have experienced our first-class care themselves. We welcome prospective patients to look through our sizable library of reviews and envision the results you might achieve when you put your trust in the hands of our team.
Reviews for Texas State Optical Bandera
"I have been seeing Dr. Perez the past 2 years and have always received the best care. The staff is always so nice and professional. Dr. Perez is very thorough at explaining your eye health to you. This is truly the best eye care I’ve ever received, and I’ve been wearing glasses for about 30 years now."
"I LOVE Dr Perez and all of her staff at the Texas State Optical at Bandera/1604!! They are AWESOME!! They all know me by name as I know them as well. They are SO friendly, helpful, knowledgeable, professional, and just WONDERFUL!! I cannot say enough good things about them!! I HIGHLY recommend them!!!!"
"Great staff. Very helpful. Fabulous doctor!"
"Very kind staff, goes out of their way to help customers. Great eyeglasses collection to choose from."
"My first eye exam in 20 years. It was the best experience I’ve ever had with eye exams. Because I’ve never worn glasses they made the decisions unbelievably easy. All of my needs and questions resolved in a very professional manner and yet it felt like we were just sitting down at the dinner table and talking."
"I called and made an appointment and of course they were very prompt and accommodating with my needs. I absolutely love this office. They’re courteous helpful. Explain everything and terms that I understand. Always look out for the best financial option for me. Help me pick out the right pair of glasses for my face and my structure, so polite and helpful. I just cannot say how much I really like. Going to this office. They are the best"
"If you want to see friendly, caring and knowledgeable staff, you will find that at TSO- Bandera. In the past I have gone to the big chains, but never saw the same Dr. the next year. And often the name of the Dr I made an appt with was never the one I saw. I don't have terrible vision, but as I get older I realize how important it is and I need more continuity of care. You never really realize how bad the service is that you're getting until you go some place and experience superior service. If you're like me and your insurance just changed and you're deciding whether to stay with the big chains you've experienced or see what else is out there... I would encourage you to go to TSO- Bandera Rd, and I bet you will see that there is more for you than what you've been settling for. The Dr. is friendly and patient. I always feel such pressure with the, "Is 1 better or 2?" Sometimes neither seems good or they seem the same and all I can think about is making a wrong choice and not getting the prescription I need. I take so long because my vision is so important, and she never made me feel bad as I kept asking her to show me the choices again... and again. She could feel my angst and assured me it was okay and that no matter what I was going to get glasses that would work for me. I could tell she really cared and wanted the best for me. I believe God calls people to do what they love and care about people as a way to minister to others. In life, I think some people work a job and others are called to a ministry in their work and I believe you can tell the difference. I felt like all of the employees seemed to be called to a ministry through their work rather than just doing a job. They have a heart to serve people. The entire staff was friendly, patient and caring! I have found the continuity of care that I know I have needed. Independently owned companies that provide as good or better quality services than the conglomerates need to be supported by the local community. TSO-Bandera understands the art of the heart and truly values the meaning of service which is displayed by each staff member. This is not common in our world today and I felt the need to acknowledge their hard work and effort in wanting to do the best job possible because they clearly value people. I don't exactly know when our society started blurring the definition of and value of service, but this company still has the VISION to SEE what really matters. Thanks, TSO-Bandera staff. Never tire of doing good. I appreciate the service from the heart today...from all of you. If you are someone trying to make a decision on where to go for an eye exam and glasses, I believe you will appreciate the staff and service at TSO-Bandera, so don't hesitate to make an appointment and see for yourself. The reviews helped me to decide to go and the experience will keep me going back. I just want you to know that they are not fake reviews, and I felt the need to add one more because good service is hard to come by! TSO-Bandera is a great choice that will provide you with true service! DW : )"
"They understood my concern n examined me. Explained everything. Have brand name glass frames to choose from. I always end up choosing two pairs. Thank you to all the friendly employees."
"There is not enough space and not enough stars to describe the employees and the care provided by this young professional. If your not a patient here, you should be!"
"Dr. Perez and her staff are a delight. Always friendly and courteous. I LOVE the care that I receive at every appointment. Dr. Perez takes the time to thoroughly explain the condition and health of my eyes. She turns the computer screen around and shows me all the charts and graphs and patiently answers all my questions. I never feel pressured to purchase glasses, yet she always gives the advice that is best for my eyes while still allowing me to make a personal decision. It is always such a pleasant experience. THIS is how it’s done! Dr. Perez and her staff are top-notch. Highly recommend!"
"Staff was very friendly. Dr. Perez did a thorough exam and was able to catch some issues that previous providers did not."
"From the front office staff to Dr. Perez, I was treated with utmost professionalism. As a patient all my concerns were addressed with knowledge and genuine consideration. Each step of the process was explained clearly and concisely. At the end of the visit all the scans and tests were reviewed thoroughly. This was my first time here. My daughter recommended this place to me, now I highly recommend this vision center!"
"I could not be happier with the service and professionalism of this office. Dr. Victoria is awesome and always make you feel special when you come in for your appointment. The entire staff is top notch. It is easy to be on edge when showing up for a doctor visit, but this place truly makes you feel like family. May God truly bless the office of Dr. Victoria Perez."
"My family has been coming for years. The staff and Dr. Perez are all so sweet and helpful."
"I had a wonderful experience for my annual vision exam. Doctor Perez explained in details the results of the scans and the health and condition of my eyes. It was my first time at this location but certainly will continue to come here for my future eye exams and prescription glasses. The entire team is excellent and the friendly reminders are helpful to ensure timely arrival and keep track of appt. I am very happy with the entire experience. Thank you!"
"Everyone at TSO Bandera is very professional and friendly. All my concerns were answered. Highly recommend TSO Bandera."
"Many thanks to the Dr. Perez and her truly professional staff @ Texas State Optical. Their excellent expertise and overall quality coupled with a great “service with a smile” attitude have secured us as customers. Way to go!!!"
"Always a great experience! Very professional and efficient. The entire staff is very friendly. Highly recommend."
"I really love this place. I have been going here since I first moved to San Antonio and the staff has always been very kind and welcoming. There is rarely any wait time and they explain everything to you and make sure that you fully understand what's going on with your eyes as well as what to look out for in the future and what to be aware of. It's honesty the best experience I've had for an eye doctor."
"I can be a bit difficult when it comes to my eye health needs but the staff and Dr. Perez are all so great and helpful and Dr. Perez always keeps every option available in mind when it comes to making sure my eye health and vision are a top priority! I would always recommend her and the rest of her staff for any vision issues to be resolved and to make the patients feel like family as well! A++++ is the grade I give the Bandera Rd. TSO office."
"Dr. Perez and the whole staff of TSO Bandera are amazing! They are friendly and always have a smile on their faces. They go above and beyond for their patients. I recommend them to anyone who asks for a place for vision care."
"This is the optical experience I believe most service providers should strive for. 1. At the counter - super professional and friendly. Only requested new information didn’t have re-hash already provided. Had all the technology tools to be most efficient. 2. Pre-exam vitals: latest technology and very knowledgeable technicians - not fumbling around and lost. Very organized and prepared. 3. Dr’s Exam: Dr. Perez was very friendly, very knowledgeable, very personable and with very relevant options and recommendations. She is not too stuffy or too busy to have a talk about vacation, etc. 4. Ordering Glasses: Exceptional service, very knowledge about all the various frames, insurance coverage, and what is best fits my features. A super great team! They all work together! TSO at Bandera and 1604 is where I hope to continue doing business and highly recommend for all others."
"I have been going to this TSO office for 5 years and wouldn’t go anywhere else. The front desk staff are very friendly and knowledgeable. Appointments are easy to get. Dr. Perez has the latest technology to assess your eye health and explains all of the results during your visit. She works with your needs and wants regarding the right type of glasses and contacts that will work best for you. Highly recommend them for all of your vision needs."
"Dr. Is very knowledgeable and allows you to ask questions. She is very kind and patient. Her staff are very friendly."
"Wife and I went in for Vision check and new glasses. Extremely friendly and helpful people. Highly recommend everyone to make them first call ."
"Great experience! The staff is super friendly and they tool care of all of my needs!"
"Friendly staff,, professional service and responsive too. All are wonderful to work with. They take excellent care of you and take the time to get to know you. I highly recommend."
"The girls in this office are very informative. From the minute you walk in the door they are great spirited and pleasant to deal with. The doctor is very knowledgeable and thorough. The best eye care service you could ever have."
"The facility was clean and all personnel are attentive. Dr. Victoria Perez was very thorough during the eye exam and provided a detailed description of the exam results . She is very patient and understanding. All my concerns and questions were answered giving me piece of mind."
"The staff is amazing and always cheerful! Highly recommend seeing Dr. Williamson, she is very personable, informative and guaranteed to make you smile and laugh!"
"Been a customer for 5 years. Staff is always friendly and nice and they explain everything and never rushed!"
"Excellent service! The exam was great with all the technology."
"Excellent service very pleased. I’ve been going there for years Thank you, staff. ❤️❤️"
"I want to thank Dr. V Perez for everything you are doing to help me. I am so blessed to have you as my Ophthalmologist. I appreciate your kindness and gentleness toward me. And your friendly staff are awesome."
"Dr. Perez and her staff are amazing. Dr Perez has exceptional bedside manners. She doesn't rush through the appointment time but takes her time and gets to know me as a patient as well. I was bummed she moved offices but I followed her and I'm glad I did, definitely worth the drive."
"The office is very professional and clean. The doctor is amazing and explains every thing to you clearly. Best eye doctor ever!"
"GREAT experience! If you are looking for a new eye doctor this is the place."
"The staff provides great service! Always treated with excellent care from start to finish."
"Very professional staff and I like their use of advanced technology tools during the eye exam. They are friendly and helpful and I prefer to support a local business"
"The staff is always friendly and accommodating."
"Absolutely love coming here. I've been taking my son for 4 years now to Dr.Perez. The entire staff is just amazing and very good with people. They have always been very patient with my son, who is autistic but loves to talk to people. Definitely recommend going."
"Great working with the folks at TSO very friendly and easy to work with. Left feeling 100% satisfied with my purchase. Definitely recommend this business. They went above and beyond on customer service."
"I’ve been coming here for my eye appts since about 2018 and I’ve always been very pleased!! My favorite part is that I don’t have to get my eyes dilated and they give you your prescription. Love this office!!"
"Great service from the Dr to her staff. Will definitely use them again"
"Thank you for providing great service."
"Dr. Perez was very thorough and explained all of her findings during the exam. She also saved me a lot of money by pointing out that a medical eye exam was not necessary at the time. Her staff was wonderfully kind and provided explanations for all costs and tests. This is the best optometry experience I have had in years. I’m so thankful to have found this practice and Dr. Perez."
"Dr Perez and staff always treat me well."
"Our family loves coming here. They are very welcoming and informative. They took the time to show my son how to put contacts on and off."
"First time I use this location for my eye glasses needs, I was absolutely impressed by the modern equipment they use in completing my eye exam, not to mention the employees and Dr Perez are all so amazingly friendly and helpful, they provide awesome service that one sometimes think is no longer given in these days. The selection of frames to chose from is truly incredible, my wife and I will always return to this TSO location for all our eye care needs."
"Awesome all in one eye care! Very professional and friendly staff and Dr! Highly, highly recommend them!"
"Very professional. Felt at ease and well informed."
"I love TSO-Bandera! I have not had historically good experiences with eye doctors and Dr. Perez and her staff are wonderful. They listen, are pleasant, and always make you feel seen and heard. The fact that each person at TSO-Bandera takes the extra time to chat gives your experience a personal touch that is so nice. Love them! If you're looking for a new eye doctor, you've found them."
"Wonderful staff and state of the art equipment. The test performed were explained to me in detail as well as my results . I definitely would recommend to any one for eye care and will be definitely returning for my next eye exam."
"Thank you for the great experience, everyone in t he office was great, helpful and knowledgeable,love my new 8k glasses!:)"
"Great appointment at TSO Bandera! Dr. Perez is knowledgeable, caring and approachable. She truly cares about eye health and takes the time to answer any questions. The opticians, Ruben and Sonia are wonderful and took the stress out of selecting glasses.The check in/check out process was incredibly easy. Many thanks!!"
"I had a fantastic experience at TSO Bandera. The staff was exceptionally knowledgeable and friendly, providing thorough eye examinations. The modern equipment and technology used for testing were impressive. Dr. Victoria Perez took the time to explain my eye health and answered all my questions with patience. The selection of eyeglasses was extensive, and the staff helped my family find the perfect pair. Overall, a top-notch optometry clinic with excellent service and a welcoming atmosphere. Highly recommended!"
"Absolutely amazing experience!"
"Thank you Dr Perez and the rest with the staff. Great selection of frames. Staff is always very helpful and patient ."
"First time appointment. Very nice and clean area. The front end receptionist was very nice and informative about my insurance. The 2nd young lady was very professional and confident. When I met the Dr I was amazed at her youthful appearance. She was very professional , informative and knowledgeable. The young man that helped me with glasses was very nice, confident. Glasses were reasonably priced. In all very good appointment."
"Dr. Perez and the staff at TSO optical are incredible! They go out of their way to give the best service. Always insightful and professional - I highly recommend them!"
"This is place is awesome! The staff is kind and helpful. They explain everything from insurance related questions to purchasing frames or contacts. Exams are also well explained. Don't want to get your eyes dilated there's an option for imaging instead. Won't have to suffer the after effects of dilation. Dr. Perez is great. She explains all aspects of the exams that were completed, answers all your questions and does her best to make you understand everything before completing your appointment. Will definitely keep coming here and highly recommend everyone else to as well."
"Very Friendly and professional staff. I've been coming to Dr. Perez and practice for a number of years and it's always a pleasurable experience."
"Wonderful and supportive staff. Professional and friendly. First appointment and impressed with eye-care as primary concern over products and sales. Patient approach, instead of customer model. Great location, too. Dr. Perez is very knowledgeable and helpful."
"Great staff and great service. Would definitely recommend for your vision needs."
"I love this place so much!!! It’s the people that work there and Dr. Perez is amazing! She go’s above and beyond your expectations of service… Theses people really care and are just awesome!!!"
"This place is very professional and have a great attention to details for your needs. Will continue to come here ."
"Friendly staff. Exam was thorough and efficient!"
"LOVE this team. Everyone is friendly, helpful, not pushy. They’re thorough and considerate. Office Manager Mike was so helpful! Everyone everyone everyone in this office is just so kind."
"Dr Perez and her staff are top notch! Keep up the good work! Definitely glad I found this vision practice!"
"Visited TSO with Dr Victoria Perez for my annual vision exam. They are very professional caring facility. Dr Victoria Perez explains everything with patience and caring approach. She listens and answers questions that might come up. Would highly recommend this facility to anyone that needs vision care exams."
"This office is absolutely amazing. I am giving them a five star rating. I had some difficulty navigating between my medical benefit and my vision benefit and they were able to explain in simple terms which one would work the best financially.it worked out great. Everybody in the office is so kind and professional, and I just had an overall great experience I use to hate going to the eye doctor, and that is no longer the case."
"Friendly staff, knowledgeable and very helpful."
"I’ve been a customer of the Texas State Optical at Bandera road for many years. Everyone in their staff from the receptionist, Shantel, Dr. Perez, and Ruben are very friendly and professional. Their customer service is outstanding and all procedures are explained in detail."
"Great and knowledgeable service every time!!"
"Friendly and professional"
"An absolutely great eye exam, the best I've had here in Texas. Thorough, professional and explained everything to you in detail."
"Dr. Victoria Perez is friendly and knowledgeable she is more than a optometrist she is certified by the Texas State Board of Optometry as a Therapeutic Optometrist as well as an Optometric Glaucoma Specialist. I would recommend her to anyone especially seniors."
"Can't say anything bad about this place or these folks awesome doctor the entire staff is super helpful and friendly The only eye doctor I go to in Texas"
"There are not enough good things I can say about Dr. Perez! Due to my horrible vision I am a very difficult patient to fit for contacts, she and her staff at TSO have always taken their time working with me to make sure I get what works best for my needs. My family of five has been seeing Dr. Perez at this location for 5 years now and I will continue to recommend her to all my family and friends! Very knowledgeable doctor and staff!"
"For being my first time with TSO- the experience and the service was outstanding- the team including with Michael went above and beyond for my needs! Will definitely bring my family! Thank you"
"Everyone was so nice at this TSO. It was a great experience. Thanks so much! 😊"
"She is efficient, professional, clear in all her explanations. She is friendly and welcoming. Her staff is the same in all aspects.She is genuine in her care of my eyes."
"This was our first visit and I can not rant and rave enough about how amazing everyone is here! The staff is incredible and Dr Perez is absolutely wonderful. Hands down a great experience!"
"Great service, knowledgeable and helpful to finding the best glasses to meet your needs. We were in for about 2 hours today looking at glasses. The selection was great and many brands of various prices were available. In addition many options of color, sizing and preferences were able to be swapped out. I just bought my kids glasses but won’t ever return to target optical as I loved our experience and the helpful staff. I highly recommend if you need glasses and like variety, friendly staff and good deals. We had great customer service with Mr. Valadez, Thank you!"
"I trust Dr. Perez more than any optometrist I have seen in 20 years . She listens and her staff are great . Highly recommend!"
"Very friendly and the customer service was excellent. The visit was very informative and the front staff was very helpful. It was a fun and educational experience learning about our eyes. They were family friendly and had service with a smile and laughter. I would recommend TSO and this location to everyone I know."
"Dr. Perez is the ultimate professional. She really cares about her patients and offers the best solution. I highly recommend this practice."
"This was my first time here and every staff I encountered was nice and friendly. I felt my exam was very thorough and doctor took her time to explain the results of the different tests. I read so many positive reviews prior to my visit and i can totally see why. I recommend this place for all your vision needs."
"So happy we came across this office! It was clean, comfortable, and every staff member we interacted with was patient and kind. They spoke to my daughter like a person. The doctor was knowledgeable and we never felt rushed. Such a great place, I scheduled my eye exam before we left."
"I want to highly recommend Texas State Optical- Bandera Rd. The staff is well trained and professional. I have yet to wait more than 10 minutes before being seen. The optometrist, Dr. Victoria Perez is very knowledgeable and has great listening skills. It feels like a collaborative effort. Many practioners do not take into consideration the challenges the patient faces, she does."
"We have many health issues. The staff were all pleasant and patient. They answered all of our questions and encouraged us to ask more questions as we needed to. We would recommend them to everyone. Thank you for the great care. The Montgomery’s"
"I showed up very early for my appointment, staff was awesome at fitting me in rather than sending me home. Doctor was very patient, explained everything and shared interesting health information. Process was also great through glass frame selection. All in all great place - great service This was my first eye appoint in over 14 years"
"First time coming to this clinic! The check in was easy and the staff was very helpful and friendly. Office was very nice and everyone was professional!"
"My family has been going here for 3 years! Best customer service and the doc is so informative. They don't try to up charge you on your glasses. It is truly whatever you want. The staff, nurse, doc, and techs are all amazing! I appreciate their professionalism very much! GO HERE! YOU WILL NOT BE DISAPPOINTED!"
"From the moment you walked into office and were greeted it was a positive experience. Receptionist was polite and a real professional. Filled out standard paperwork with no issues. Back to do eye exam and then met with doctor who was personable, professional, and very knowledgeable!! Couldn't ask for better experience and highly recommend to anyone needing!!"
"Thank you to the team of TSO for the great and professional service to me. Every one was very helpful and with big smiles. It made my first visit very comfortable and enjoyable. Thanks!"
"Great and happy experience! I wasn’t looking for a new office (insurance changed) but so glad it did!! Everyone was so incredibly nice and joyful! Dr. Perez was very thorough, knowledgeable and helpful. I still can’t get over how kind each staff member that helped us was!"
"Absolutely wonderful experience! Staff was friendly, professional, and thorough. This is the place to come to for expert eye care"
"TSO was recommended by a friend. I was not disappointed. The doctor was competent, informed, and communicative….and nice! Staff patiently and efficiently explained to me my eyewear options ‘til I understood. I don’t usually post reviews but was compelled to this time."
"I love all the staff at this location, they are all very friendly, kind ,and professional, I always feel comfortable and feel that I am getting the best care possible ."
"Dr Perez was great, very helpful, answered all my questions and fully explained her diagnosis! The staff was very friendly and helpful as well. This doc earned my business as a loyal customer."
"Appreciate everyone at TSO for helping me with my contacts and glasses!"
"Personalized service. Great customer service, great selection of frames and friendly staff. TSO brings back fond memories from my mother who would get her vision/frames at a TSO in McAllen back in the late 70s. This TSO In San Antonio is easy to access from 1604/Bandera."
"Dr Perez did an emergency eye exam, diagnosed a detached retina, and referred me to an ophthalmologist that specializes in retina surgery. She and the staff were great about working me into the schedule on a busy Saturday morning."
"I have had the best experience! This was my son’s first time getting an eye exam & they were so kind & patient. There’s a cute kids area and the staff are hands on in giving him a great experience as well."
"Great office with very professional and extremely pleasant staff!"
"This office always give satisfactory service and amazing medical advice for vision"
"Dr.Perez is extremely professional and helpful. Whenever it comes to anything you don’t know about, especially your health, you want a professional that is able to educate you on your situation and your solution aka a trusted advisor and that’s exactly what she is. Thank you guys again for helping me!"
"I called because I woke up with eye pain and the receptionist (Rosie) worked me in the same day! When I arrived I was given paperwork and taken back with no wait , and the technician was very calming and sweet. Dr.Perez was so knowledgeable and explained my condition thoroughly with one of the best bedside manners I’ve ever experienced at a doctor office. I was brought to the optical side for checkout and although I wasn’t purchasing glasses the optician (Sonia) was patient and answered all my questions . 10/10 experience here! The office is clean, organized, and the staff makes you comfortable from the phone call to the check out. -it’s been a week since my visit and they even reached out to me to see how I’m feeling after using the medication. 100% recommend!"
"Professional, friendly and courteous staff. Very clean facility. Dr. V. Perez answered all my questions and made me feel at ease with all my concerns. Thank you!"
"TSO Bandera is amazing. Dr. Perez is extremely caring with patients and her staff are extremely nice. Shout out to Ruben for helping me with all my glasses and being patient with me. I wouldn’t go anywhere else and I strongly recommend them for you and your family."
"Dr. Perez was amazing as always. The staff members were kind and helpful!"
"All staff are professional the doctor answers all your questions explains everything and takes her time, they have high-tech technology. Their glasses, styles and selection are on point had a great experience from the moment I called to make an appointment to the very minute I stepped out of that door. Thanks guys."
"Wonderful staff and great selection of eyewear! I typically have eye, dental and doctor anxiety but not at Texas State Optical. My family I are welcomed right away and the staff at Texas State Optical actually make the exams fun! We won't be going anywhere else for eye care."
"First visit, had a Amazing visit with everyone. Thanks for all your help...😎👍"
"Dr. Perez is very professional, thorough, and friendly. You can tell that she genuinely cares about your vision being the best that it can be. Her staff shows the same dedication to making your visit as friendly as possible making for a very relaxing experience. Large selection of eyewear to choose from. Highly recommend."
"I have been a client with TSO-Bandera for nearly a decade and always leave pleased with the customer service, expertise of the exam technician, and the competency of Dr. Perez."
"This doctor was recommended to me by another provider. I am very particular about my providers but I loved everything about this office. They told me my cost prior to coming in, told me again when I got there and the services were very clearly laid out for review. I was impressed with the advanced technology used and the friendliness of all the staff including the doctor. I have a new eye doctor! She addressed all of my concerns and ensured I had everything I could possibly need for eye health."
"My husband referred me . My son and I had an awesome experience. Very thorough & also speedy! We arrived 15 mins early, was taken back almost immediately, I was able to enter all my info online when I made the appt so all I had to do was pay my copay! Very clean and organize atmosphere. The staff were very Professional and sweet ."
"This was a refreshing and informative visit for my teenage daughter. I was able to receive a lot of help maneuvering through the insurance and pricing with help from Maria and Ruben. From the reception to the exams with Dr. Perez it was seamless and efficiently conducted. Choosing frames and lenses was stress free and quite comfortable. The amazing amount of beautiful frames made it helpful for my daughter to actually choose and help create the look and feel she wanted."
"The staff was very friendly and professional. They explained all steps as tests were being conducted. I enjoyed my visit and would highly recommend this office to friends and family!"
"Doctor and all employees are very nice and extremely professional. Excellent eye exam, informative on results. Very concerned with customer happiness with frames, lenses and fit. Highly recommend! Jerry Katz"
"Absolutely the best. Dr. Perez and staff top in their field. Myself and my family will always be loyal and happy customers"
"I’ve visited this location for the first time. Very professional staff. They helped me with all insurance questions. The doctor was knowledgeable and she covered all my concerns. On top of that the prices were reasonable for the excellent care received. Will definitely return for all future exams."
"Been going to TSO @ this location for 5 plus years; and still please with the professionalism and friendly staff. Never had a issue with glasses and never have I felt pressure to purchase other options available."
"Great place. Dr. And staff friendly and professional. Family has used this place for 2 yrs, and will continue."
"Dr. Perez was very personable and knowledgeable. She answered all of my questions. Love my new contacts!"
"The facility was clean and all personnel followed the Corona Virus policies. Dr. Victoria Perez was very thorough during the eye exam. She is very patient and understanding. All my concerns and questions were answered giving me piece of mind."
"Dr. Victoria Perez is absolutely amazing! She was so helpful! Her staff there are true professionals as well. I highly recommend them."
"Dr Victoria Perez was so awesome! She explained everything and was great with my 10 year old daughter! ❤️"
"Every visit the staff is so welcoming and accommodating! I’ve loved every experience I’ve had and will continue to favor this location over others!"
"Great staff, great service, and clean office!"
"I have been going to this TSO for many years. I absolutely love the care and the quality that I receive. I highly recommend. I love Dr. Victoria Perez."
"It's always a pleasure visiting with Dr. Perez and her staff. All are very professional and their diagnostic eqpt are up-to-date. She has provided for my eye care for the past 3 years."
"The Doctor and Staff went above and beyond with my child…very nice and patient. Great experience!!!"
"I want say that Dr Perez and her staff were amazing. They were all very kind. They admitted me to the room quickly and resolved the issue with the foreign object in my eye promptly. Great price with paying out of pocket. I highly recommend Texas state optical."
"Everyone is so lovely nice and efficient! The level of professionalism is amazing by all workers I get to interact with!"
"Love going here. Always a great experience."
"Blown away by the service! They helped me feel so educated about my vision. I was given answers that I’ve been searching for at other eye doctors for years!"
"As usual great and friendly staff for me and my daughter.Dr Victoria perez very kind and lovely and detailed for our annual eye exam was great experience.I highly recommend Tso bandera branch."
"I don’t love going to any doctor but the ease of making an appointment and getting seen is great! The staff is nice, friendly and efficient. Dr. Victoria is kind, efficient and super friendly. I love the small time feel of the place. The place is clean, it’s easy to park and walk right in. I love that they are able to run insurance before you arrive too!"
"Fast, and Friendly"
"Everyone was very kind and professional. The atmosphere was clean and updated. Dr. Perez was very knowledgeable and helpful! Thank you!"
"Dr. Perez is a fabulous OD! She’s kind, compassionate and very detailed in explaining healthcare items to you in a manner in which you understand. Love her and her staff! Love the glasses 👓 selection too!!"
"I came here for an emergency medical eye exam - I recently moved to TX with little to no idea of where to go in an “emergency eyeball situation”. Everyone at TSO was so kind and helpful, my visit was quick, efficient, and I’m already on the mend. You’ve got a new loyal customer!"
"Very kind and knowledgeable doctors and staff. Glasses and contact lenses can be expensive, but definitely not the offices fault."
"Dr Perez and her staff are fabulous. They have been so great to work with and I feel like my eyes are in good hands. Love this office"
"TSO Bandera was able to schedule me for a last minute appointment. Everyone was so attentive and accommodating during my visit. Dr. Perez answered all my questions and concerns. Friendly staff!"
"Tremendous experience. Waited until my contacts came in before giving five stars but they were very patient with me and my family."
"Dr Perez and her staff are top notch!"
"Great Service, very attentive."
"I highly recommend TSO on your next eye exam. Dr Perez is the best. I will definitely to go to TSO"
"Great fast service"
"After being rudely treated at another optimist , I was lucky to find TSO! Their equipment is state of art. They all listened to my situation and offered up to date recommendations for me. It was a blessing. The first place treated me as they they did. I found TSO. Make your appointment with them. There is really no reason to go elsewhere."
"My first contact with TSO Bandera was just a glimpse into how the patient experience would be. When I called to make my daughter’s appointment, the receptionist ensured they accept our vision insurance and even looked up the authorization to give me my estimated copay. On appointment day, the receptionist, technician, and Dr. Perez were all friendly, approachable and prompt. There was little to no wait. Ruben checked us out and adjusted my daughter’s glasses. He was very friendly as well. I felt Zero pressure to purchase anything. No surprises with the copay…it was the same as the quote I was given on the phone. They also provide Optomap instead of the dreaded eye dilation which is a huge plus. Great experience from start to finish! Time to schedule MY next eye exam…"
"Staff was friendly and efficient. Doctor was lovely and patient as always. I even got my glasses 🤓 on the same day. I was in and out rather quickly too."
"Dr. Victoria and Her Team On Bandera and 1604 Is By Far The Best Optometrist Office. Everyone Was Very Welcoming, Friendly and Informative They Genuinely Showed That They Cared For My Vision and Answered the Concerns I Was Having With My Eyes. I’m So Grateful That I Finally Have A Really Good Optometrist To Go To."
"The staff from the receptionist to the technicians were awesome and friendly. Very caring. Dr. Perez is the best. Very professional and up-to-date on the latest technologies."
"Staff was professional and very friendly. Optometrist explained in a way that I could understand and she was also very professional."
"Dr. Perez and her staff are truly wonderful! They take the time to explain each eye test to you and its purpose. She takes time to listen to our concerns & educate us about our eyes. The level of customer service delivered by her & her staff is phenomenal! My family & I have been her patients for several years & highly recommend her to everyone!"
"The staff was very knowledgeable and helpful. I left feeling confident they are taking care of my vision. I loved Dr. Perez and am excited to be back!"
"The customer service here is excellent. I’ve had the misfortune of scratching my glasses had to use my warranty. The efficiency and professionalism to get me my new frames has been more than I could ask for. Michael is extremely helpful as is all the office staff. Thank you for all you do!"
"Sonia has the best laugh and is very friendly! Shanti is cool too. Dr Perez was very professional and thorough. Would definitely recommend"
"Joel Michael provides great investment management for small traders as well as market pros, with some of the best returns on profit. Clients can choose from a number of investment options and quickly upgrade as their accounts grow in value. I can't express my gratitude enough for the fantastic work he did on my account. Contact him on Email: [email protected] Whatsapp: +1(260)475-9608"
"Had foreign agent stuck in my eye and Dr Perez put me at ease with compassion for my situation. A real pro...she removed the object within minutes and had me on my way with follow up care instructions."
"Of all my doctors, Dr. Perez is by far my favorite and the only one I look forward to appointments with. She’s incredibly knowledgeable and I always feel like I’ve learned something new after seeing her! Everyone there makes each visit so stress-free and I couldn’t ask for more. I wish Dr. Perez could be my doctor across all fields - she’s just the best!! Give that woman a vacation already!"
"Knowledgeable doctor and friendly staff."
"Awesome customer service! Highly recommend Dr. Perez. :)"
"The staff was friendly and I was seen very quickly. The ophthalmologist was very knowledgeable, explained all the procedures and showed me my scans. I was very satisfied with my care. I will be taking my family here. Thank you for the great experience."
"My son and I had an issue with the replacement frames we had to order after my son damaged them, but management reached out and gave us a helping hand. I’ve never had such a positive experience. Michael made us whole again and made sure my son didn’t have to drive without glasses. I highly recommend this place. If u ever have issues they will make it right"
"This was our first time in an Optical business. My daughter had just been prescribed glasses by her doctor. This Texas State Optical had good reviews. We went in on a Saturday morning. Everyone we interacted with were friendly and helpful. I can't recall the woman's name who helped us, possibly Sofia, but she was great and made my daughter feel at ease and comfortable. She also let us know about some discount options available. They said the glasses would be ready before closing time but were ready in less than an hour. Highly recommend this place!"
"The best customer service, quickly seen and the process was very smooth!"
"I recently moved to Texas from Florida. I did an online search and decided to give Texas State Optical a try. I am so glad I chose them. The entire team was very professional and super helpful. I learned things I had no idea about and everything was explained and presented in a stress free and friendly manner. I look forward to my next appointment in a year. FYI they also have glasses and lenses and the were offered again in a no pressure no stress manner. Do yourself a favor and give Texas State Optical a try."
"Excellent service"
"Dr. Perez and staff are great! Always feel confident they are doing everything they can to help and take care of me."
"Dr. Perez and staff went above and beyond to help me find the right pair of glasses. The staff at TSO Bandera is super friendly and knowledgeable on anything and everything. Also, the facility was nice and clean. I would highly recommend this place to everyone! I hope everybody has as great of an experience with TSO Bandera as I did."
"Pure professionals. Highly recommend."
"First visit to this facility and I was quite impressed. All the staff I came into contact was very professional, personable and welcoming. Cherry on top was Dr. Victoria Perez. A consummate professional with an amazing bedside manner! Having transferred my vision care from Houston to here after 40 years, I have no regrets and feel very lucky to have her as my personal physician! Highly and extremely recommended!! Never go 5 stars because there's always room for improvement, but here in sure it'll happen!!! 😉"
"My wife and I have been to many eye doctors in our lives and by far this is the best one we have ever been to! Dr Victoria Perez and her staff are always kind, caring and tells it straight. She truly cares about her patients and remembers details. Sometimes walking in, it just feels like family. The office is clean and always decorated for the seasonal holidays. I will trust her and her staff with my families optometrist needs and no others for as long they are in business and available. I don’t want to highly recommend them because then everyone will go there and we won’t be able to get an appointment so just know that they are the best!"
"Dr. Perez is a Very friendly and knowledgeable Dr. . Her team is amazing!! Highly recommend 😁👍"
"Took my sons to get exam and glasses and the doctor was amazing and informed us of the prescription change and staff was very helpful and knowledgeable."
"Warm and clean atmosphere. Excellent customer sevice. Extremely thorough exam with modern technology and detailed explanation of the findings and treatment plan. Highly recommend!"
"The staff at the bandera 1604 location were very nice and professional. They had me out in less than an hour. Highly recommend"
"My mom had an emergent eye situation and we know better than to play around with your sight. They got us in quickly and got her seen. They were flexible with us and Dr Perez is beyond sweet. Her voice and demeanor are very calming and she is very patient and works hard to make sure her patients understand their diagnosis. Overall we will definitely be back!"
"From the doctors to the receptionist, this TSO has a totally Awesome staff… Dr Victoria Perez is absolutely fantastic and has created a very high level of trust with me in regard to the health care of my vision… This place would be my go to place for my vision healthcare needs even if it was not covered by my insurance provider… Most eye care locations I have been to in the past are mostly focused on selling you a new pair of glasses every year… This TSO location is 100% focused on your vision health care needs and everything else is secondary… I am really glad I found this place!"
"Amazing staff and great ownership!"
"I don’t have a regular eye doctor and had an emergency eye problem, called and they got me right in the same day. Staff was very friendly and helpful and the doctor was thorough with my exam and treatment. Highly recommend this office for emergencies. Thanks so much!"