Patient Reviews
Patient Reviews
At Texas State Optical Bandera, our professional team provides comprehensive services that are customized to exceed your needs for healthy vision. Our highly skilled team of optometrists is excited to treat patients in San Antonio, TX, finding the right solution for you with our advanced technologies and medical backgrounds. Providing safe, effective care is our top priority, and we are here to help improve and manage your ocular health and vision. In our time with patients, our staff has had the satisfaction of getting many endorsements from patients of all sorts who have experienced our first-class care themselves. We welcome prospective patients to look through our sizable library of reviews and envision the results you might achieve when you put your trust in the hands of our team.
Reviews for San Antonio, TX Doctor of Optometry Dr. Victoria Perez
"This office is absolutely amazing. I am giving them a five star rating. I had some difficulty navigating between my medical benefit and my vision benefit and they were able to explain in simple terms which one would work the best financially.it worked out great. Everybody in the office is so kind and professional, and I just had an overall great experience I use to hate going to the eye doctor, and that is no longer the case."
"Friendly staff, knowledgeable and very helpful."
"I’ve been a customer of the Texas State Optical at Bandera road for many years. Everyone in their staff from the receptionist, Shantel, Dr. Perez, and Ruben are very friendly and professional. Their customer service is outstanding and all procedures are explained in detail."
"Great and knowledgeable service every time!!"
"Friendly and professional"
"An absolutely great eye exam, the best I've had here in Texas. Thorough, professional and explained everything to you in detail."
"Dr. Victoria Perez is friendly and knowledgeable she is more than a optometrist she is certified by the Texas State Board of Optometry as a Therapeutic Optometrist as well as an Optometric Glaucoma Specialist. I would recommend her to anyone especially seniors."
"Can't say anything bad about this place or these folks awesome doctor the entire staff is super helpful and friendly The only eye doctor I go to in Texas"
"There are not enough good things I can say about Dr. Perez! Due to my horrible vision I am a very difficult patient to fit for contacts, she and her staff at TSO have always taken their time working with me to make sure I get what works best for my needs. My family of five has been seeing Dr. Perez at this location for 5 years now and I will continue to recommend her to all my family and friends! Very knowledgeable doctor and staff!"
"For being my first time with TSO- the experience and the service was outstanding- the team including with Michael went above and beyond for my needs! Will definitely bring my family! Thank you"
"Everyone was so nice at this TSO. It was a great experience. Thanks so much! 😊"
"She is efficient, professional, clear in all her explanations. She is friendly and welcoming. Her staff is the same in all aspects.She is genuine in her care of my eyes."
"This was our first visit and I can not rant and rave enough about how amazing everyone is here! The staff is incredible and Dr Perez is absolutely wonderful. Hands down a great experience!"
"Great service, knowledgeable and helpful to finding the best glasses to meet your needs. We were in for about 2 hours today looking at glasses. The selection was great and many brands of various prices were available. In addition many options of color, sizing and preferences were able to be swapped out. I just bought my kids glasses but won’t ever return to target optical as I loved our experience and the helpful staff. I highly recommend if you need glasses and like variety, friendly staff and good deals. We had great customer service with Mr. Valadez, Thank you!"
"I trust Dr. Perez more than any optometrist I have seen in 20 years . She listens and her staff are great . Highly recommend!"
"Very friendly and the customer service was excellent. The visit was very informative and the front staff was very helpful. It was a fun and educational experience learning about our eyes. They were family friendly and had service with a smile and laughter. I would recommend TSO and this location to everyone I know."
"Dr. Perez is the ultimate professional. She really cares about her patients and offers the best solution. I highly recommend this practice."
"This was my first time here and every staff I encountered was nice and friendly. I felt my exam was very thorough and doctor took her time to explain the results of the different tests. I read so many positive reviews prior to my visit and i can totally see why. I recommend this place for all your vision needs."
"So happy we came across this office! It was clean, comfortable, and every staff member we interacted with was patient and kind. They spoke to my daughter like a person. The doctor was knowledgeable and we never felt rushed. Such a great place, I scheduled my eye exam before we left."
"I want to highly recommend Texas State Optical- Bandera Rd. The staff is well trained and professional. I have yet to wait more than 10 minutes before being seen. The optometrist, Dr. Victoria Perez is very knowledgeable and has great listening skills. It feels like a collaborative effort. Many practioners do not take into consideration the challenges the patient faces, she does."
"We have many health issues. The staff were all pleasant and patient. They answered all of our questions and encouraged us to ask more questions as we needed to. We would recommend them to everyone. Thank you for the great care. The Montgomery’s"
"I showed up very early for my appointment, staff was awesome at fitting me in rather than sending me home. Doctor was very patient, explained everything and shared interesting health information. Process was also great through glass frame selection. All in all great place - great service This was my first eye appoint in over 14 years"
"First time coming to this clinic! The check in was easy and the staff was very helpful and friendly. Office was very nice and everyone was professional!"
"My family has been going here for 3 years! Best customer service and the doc is so informative. They don't try to up charge you on your glasses. It is truly whatever you want. The staff, nurse, doc, and techs are all amazing! I appreciate their professionalism very much! GO HERE! YOU WILL NOT BE DISAPPOINTED!"
"From the moment you walked into office and were greeted it was a positive experience. Receptionist was polite and a real professional. Filled out standard paperwork with no issues. Back to do eye exam and then met with doctor who was personable, professional, and very knowledgeable!! Couldn't ask for better experience and highly recommend to anyone needing!!"
"Great and happy experience! I wasn’t looking for a new office (insurance changed) but so glad it did!! Everyone was so incredibly nice and joyful! Dr. Perez was very thorough, knowledgeable and helpful. I still can’t get over how kind each staff member that helped us was!"
"Thank you to the team of TSO for the great and professional service to me. Every one was very helpful and with big smiles. It made my first visit very comfortable and enjoyable. Thanks!"
"Absolutely wonderful experience! Staff was friendly, professional, and thorough. This is the place to come to for expert eye care"
"TSO was recommended by a friend. I was not disappointed. The doctor was competent, informed, and communicative….and nice! Staff patiently and efficiently explained to me my eyewear options ‘til I understood. I don’t usually post reviews but was compelled to this time."
"I love all the staff at this location, they are all very friendly, kind ,and professional, I always feel comfortable and feel that I am getting the best care possible ."
"Dr Perez was great, very helpful, answered all my questions and fully explained her diagnosis! The staff was very friendly and helpful as well. This doc earned my business as a loyal customer."
"Appreciate everyone at TSO for helping me with my contacts and glasses!"
"Dr Perez did an emergency eye exam, diagnosed a detached retina, and referred me to an ophthalmologist that specializes in retina surgery. She and the staff were great about working me into the schedule on a busy Saturday morning."
"Personalized service. Great customer service, great selection of frames and friendly staff. TSO brings back fond memories from my mother who would get her vision/frames at a TSO in McAllen back in the late 70s. This TSO In San Antonio is easy to access from 1604/Bandera."
"I have had the best experience! This was my son’s first time getting an eye exam & they were so kind & patient. There’s a cute kids area and the staff are hands on in giving him a great experience as well."
"Great office with very professional and extremely pleasant staff!"
"I called because I woke up with eye pain and the receptionist (Rosie) worked me in the same day! When I arrived I was given paperwork and taken back with no wait , and the technician was very calming and sweet. Dr.Perez was so knowledgeable and explained my condition thoroughly with one of the best bedside manners I’ve ever experienced at a doctor office. I was brought to the optical side for checkout and although I wasn’t purchasing glasses the optician (Sonia) was patient and answered all my questions . 10/10 experience here! The office is clean, organized, and the staff makes you comfortable from the phone call to the check out. -it’s been a week since my visit and they even reached out to me to see how I’m feeling after using the medication. 100% recommend!"
"Professional, friendly and courteous staff. Very clean facility. Dr. V. Perez answered all my questions and made me feel at ease with all my concerns. Thank you!"
"This office always give satisfactory service and amazing medical advice for vision"
"Dr.Perez is extremely professional and helpful. Whenever it comes to anything you don’t know about, especially your health, you want a professional that is able to educate you on your situation and your solution aka a trusted advisor and that’s exactly what she is. Thank you guys again for helping me!"
"TSO Bandera is amazing. Dr. Perez is extremely caring with patients and her staff are extremely nice. Shout out to Ruben for helping me with all my glasses and being patient with me. I wouldn’t go anywhere else and I strongly recommend them for you and your family."
"First visit, had a Amazing visit with everyone. Thanks for all your help...😎👍"
"Wonderful staff and great selection of eyewear! I typically have eye, dental and doctor anxiety but not at Texas State Optical. My family I are welcomed right away and the staff at Texas State Optical actually make the exams fun! We won't be going anywhere else for eye care."
"All staff are professional the doctor answers all your questions explains everything and takes her time, they have high-tech technology. Their glasses, styles and selection are on point had a great experience from the moment I called to make an appointment to the very minute I stepped out of that door. Thanks guys."
"Dr. Perez is very professional, thorough, and friendly. You can tell that she genuinely cares about your vision being the best that it can be. Her staff shows the same dedication to making your visit as friendly as possible making for a very relaxing experience. Large selection of eyewear to choose from. Highly recommend."
"Dr. Perez was amazing as always. The staff members were kind and helpful!"
"I have been going to this TSO for many years. I absolutely love the care and the quality that I receive. I highly recommend. I love Dr. Victoria Perez."
"Great staff, great service, and clean office!"
"Absolutely the best. Dr. Perez and staff top in their field. Myself and my family will always be loyal and happy customers"
"Doctor and all employees are very nice and extremely professional. Excellent eye exam, informative on results. Very concerned with customer happiness with frames, lenses and fit. Highly recommend! Jerry Katz"
"Every visit the staff is so welcoming and accommodating! I’ve loved every experience I’ve had and will continue to favor this location over others!"
"The Doctor and Staff went above and beyond with my child…very nice and patient. Great experience!!!"
"Dr Victoria Perez was so awesome! She explained everything and was great with my 10 year old daughter! ❤️"
"It's always a pleasure visiting with Dr. Perez and her staff. All are very professional and their diagnostic eqpt are up-to-date. She has provided for my eye care for the past 3 years."
"I have been a client with TSO-Bandera for nearly a decade and always leave pleased with the customer service, expertise of the exam technician, and the competency of Dr. Perez."
"This doctor was recommended to me by another provider. I am very particular about my providers but I loved everything about this office. They told me my cost prior to coming in, told me again when I got there and the services were very clearly laid out for review. I was impressed with the advanced technology used and the friendliness of all the staff including the doctor. I have a new eye doctor! She addressed all of my concerns and ensured I had everything I could possibly need for eye health."
"My husband referred me . My son and I had an awesome experience. Very thorough & also speedy! We arrived 15 mins early, was taken back almost immediately, I was able to enter all my info online when I made the appt so all I had to do was pay my copay! Very clean and organize atmosphere. The staff were very Professional and sweet ."
"This was a refreshing and informative visit for my teenage daughter. I was able to receive a lot of help maneuvering through the insurance and pricing with help from Maria and Ruben. From the reception to the exams with Dr. Perez it was seamless and efficiently conducted. Choosing frames and lenses was stress free and quite comfortable. The amazing amount of beautiful frames made it helpful for my daughter to actually choose and help create the look and feel she wanted."
"I’ve visited this location for the first time. Very professional staff. They helped me with all insurance questions. The doctor was knowledgeable and she covered all my concerns. On top of that the prices were reasonable for the excellent care received. Will definitely return for all future exams."
"Been going to TSO @ this location for 5 plus years; and still please with the professionalism and friendly staff. Never had a issue with glasses and never have I felt pressure to purchase other options available."
"Great place. Dr. And staff friendly and professional. Family has used this place for 2 yrs, and will continue."
"Dr. Perez was very personable and knowledgeable. She answered all of my questions. Love my new contacts!"
"The facility was clean and all personnel followed the Corona Virus policies. Dr. Victoria Perez was very thorough during the eye exam. She is very patient and understanding. All my concerns and questions were answered giving me piece of mind."
"The staff was very friendly and professional. They explained all steps as tests were being conducted. I enjoyed my visit and would highly recommend this office to friends and family!"
"Dr. Victoria Perez is absolutely amazing! She was so helpful! Her staff there are true professionals as well. I highly recommend them."
"Everyone is so lovely nice and efficient! The level of professionalism is amazing by all workers I get to interact with!"
"I want say that Dr Perez and her staff were amazing. They were all very kind. They admitted me to the room quickly and resolved the issue with the foreign object in my eye promptly. Great price with paying out of pocket. I highly recommend Texas state optical."
"As usual great and friendly staff for me and my daughter.Dr Victoria perez very kind and lovely and detailed for our annual eye exam was great experience.I highly recommend Tso bandera branch."
"Blown away by the service! They helped me feel so educated about my vision. I was given answers that I’ve been searching for at other eye doctors for years!"
"Love going here. Always a great experience."
"I don’t love going to any doctor but the ease of making an appointment and getting seen is great! The staff is nice, friendly and efficient. Dr. Victoria is kind, efficient and super friendly. I love the small time feel of the place. The place is clean, it’s easy to park and walk right in. I love that they are able to run insurance before you arrive too!"
"I came here for an emergency medical eye exam - I recently moved to TX with little to no idea of where to go in an “emergency eyeball situation”. Everyone at TSO was so kind and helpful, my visit was quick, efficient, and I’m already on the mend. You’ve got a new loyal customer!"
"Fast, and Friendly"
"Dr. Perez is a fabulous OD! She’s kind, compassionate and very detailed in explaining healthcare items to you in a manner in which you understand. Love her and her staff! Love the glasses 👓 selection too!!"
"Everyone was very kind and professional. The atmosphere was clean and updated. Dr. Perez was very knowledgeable and helpful! Thank you!"
"Very kind and knowledgeable doctors and staff. Glasses and contact lenses can be expensive, but definitely not the offices fault."
"Dr Perez and her staff are fabulous. They have been so great to work with and I feel like my eyes are in good hands. Love this office"
"Dr Perez and her staff are top notch!"
"Great Service, very attentive."
"Great fast service"
"I highly recommend TSO on your next eye exam. Dr Perez is the best. I will definitely to go to TSO"
"My first contact with TSO Bandera was just a glimpse into how the patient experience would be. When I called to make my daughter’s appointment, the receptionist ensured they accept our vision insurance and even looked up the authorization to give me my estimated copay. On appointment day, the receptionist, technician, and Dr. Perez were all friendly, approachable and prompt. There was little to no wait. Ruben checked us out and adjusted my daughter’s glasses. He was very friendly as well. I felt Zero pressure to purchase anything. No surprises with the copay…it was the same as the quote I was given on the phone. They also provide Optomap instead of the dreaded eye dilation which is a huge plus. Great experience from start to finish! Time to schedule MY next eye exam…"
"After being rudely treated at another optimist , I was lucky to find TSO! Their equipment is state of art. They all listened to my situation and offered up to date recommendations for me. It was a blessing. The first place treated me as they they did. I found TSO. Make your appointment with them. There is really no reason to go elsewhere."
"TSO Bandera was able to schedule me for a last minute appointment. Everyone was so attentive and accommodating during my visit. Dr. Perez answered all my questions and concerns. Friendly staff!"
"Tremendous experience. Waited until my contacts came in before giving five stars but they were very patient with me and my family."
"Staff was friendly and efficient. Doctor was lovely and patient as always. I even got my glasses 🤓 on the same day. I was in and out rather quickly too."
"Dr. Perez and her staff are truly wonderful! They take the time to explain each eye test to you and its purpose. She takes time to listen to our concerns & educate us about our eyes. The level of customer service delivered by her & her staff is phenomenal! My family & I have been her patients for several years & highly recommend her to everyone!"
"The staff from the receptionist to the technicians were awesome and friendly. Very caring. Dr. Perez is the best. Very professional and up-to-date on the latest technologies."
"Staff was professional and very friendly. Optometrist explained in a way that I could understand and she was also very professional."
"The customer service here is excellent. I’ve had the misfortune of scratching my glasses had to use my warranty. The efficiency and professionalism to get me my new frames has been more than I could ask for. Michael is extremely helpful as is all the office staff. Thank you for all you do!"
"Sonia has the best laugh and is very friendly! Shanti is cool too. Dr Perez was very professional and thorough. Would definitely recommend"
"The staff was very knowledgeable and helpful. I left feeling confident they are taking care of my vision. I loved Dr. Perez and am excited to be back!"
"Dr. Victoria and Her Team On Bandera and 1604 Is By Far The Best Optometrist Office. Everyone Was Very Welcoming, Friendly and Informative They Genuinely Showed That They Cared For My Vision and Answered the Concerns I Was Having With My Eyes. I’m So Grateful That I Finally Have A Really Good Optometrist To Go To."
"Joel Michael provides great investment management for small traders as well as market pros, with some of the best returns on profit. Clients can choose from a number of investment options and quickly upgrade as their accounts grow in value. I can't express my gratitude enough for the fantastic work he did on my account. Contact him on Email: [email protected] Whatsapp: +1(260)475-9608"
"The staff was friendly and I was seen very quickly. The ophthalmologist was very knowledgeable, explained all the procedures and showed me my scans. I was very satisfied with my care. I will be taking my family here. Thank you for the great experience."
"Awesome customer service! Highly recommend Dr. Perez. :)"
"My son and I had an issue with the replacement frames we had to order after my son damaged them, but management reached out and gave us a helping hand. I’ve never had such a positive experience. Michael made us whole again and made sure my son didn’t have to drive without glasses. I highly recommend this place. If u ever have issues they will make it right"
"I recently moved to Texas from Florida. I did an online search and decided to give Texas State Optical a try. I am so glad I chose them. The entire team was very professional and super helpful. I learned things I had no idea about and everything was explained and presented in a stress free and friendly manner. I look forward to my next appointment in a year. FYI they also have glasses and lenses and the were offered again in a no pressure no stress manner. Do yourself a favor and give Texas State Optical a try."
"Dr. Perez and staff are great! Always feel confident they are doing everything they can to help and take care of me."
"Excellent service"
"This was our first time in an Optical business. My daughter had just been prescribed glasses by her doctor. This Texas State Optical had good reviews. We went in on a Saturday morning. Everyone we interacted with were friendly and helpful. I can't recall the woman's name who helped us, possibly Sofia, but she was great and made my daughter feel at ease and comfortable. She also let us know about some discount options available. They said the glasses would be ready before closing time but were ready in less than an hour. Highly recommend this place!"
"The best customer service, quickly seen and the process was very smooth!"
"Of all my doctors, Dr. Perez is by far my favorite and the only one I look forward to appointments with. She’s incredibly knowledgeable and I always feel like I’ve learned something new after seeing her! Everyone there makes each visit so stress-free and I couldn’t ask for more. I wish Dr. Perez could be my doctor across all fields - she’s just the best!! Give that woman a vacation already!"
"Knowledgeable doctor and friendly staff."
"Had foreign agent stuck in my eye and Dr Perez put me at ease with compassion for my situation. A real pro...she removed the object within minutes and had me on my way with follow up care instructions."
"Pure professionals. Highly recommend."
"Dr. Perez and staff went above and beyond to help me find the right pair of glasses. The staff at TSO Bandera is super friendly and knowledgeable on anything and everything. Also, the facility was nice and clean. I would highly recommend this place to everyone! I hope everybody has as great of an experience with TSO Bandera as I did."
"First visit to this facility and I was quite impressed. All the staff I came into contact was very professional, personable and welcoming. Cherry on top was Dr. Victoria Perez. A consummate professional with an amazing bedside manner! Having transferred my vision care from Houston to here after 40 years, I have no regrets and feel very lucky to have her as my personal physician! Highly and extremely recommended!! Never go 5 stars because there's always room for improvement, but here in sure it'll happen!!! 😉"
"My wife and I have been to many eye doctors in our lives and by far this is the best one we have ever been to! Dr Victoria Perez and her staff are always kind, caring and tells it straight. She truly cares about her patients and remembers details. Sometimes walking in, it just feels like family. The office is clean and always decorated for the seasonal holidays. I will trust her and her staff with my families optometrist needs and no others for as long they are in business and available. I don’t want to highly recommend them because then everyone will go there and we won’t be able to get an appointment so just know that they are the best!"
"The staff at the bandera 1604 location were very nice and professional. They had me out in less than an hour. Highly recommend"
"From the doctors to the receptionist, this TSO has a totally Awesome staff… Dr Victoria Perez is absolutely fantastic and has created a very high level of trust with me in regard to the health care of my vision… This place would be my go to place for my vision healthcare needs even if it was not covered by my insurance provider… Most eye care locations I have been to in the past are mostly focused on selling you a new pair of glasses every year… This TSO location is 100% focused on your vision health care needs and everything else is secondary… I am really glad I found this place!"
"Amazing staff and great ownership!"
"My mom had an emergent eye situation and we know better than to play around with your sight. They got us in quickly and got her seen. They were flexible with us and Dr Perez is beyond sweet. Her voice and demeanor are very calming and she is very patient and works hard to make sure her patients understand their diagnosis. Overall we will definitely be back!"
"Took my sons to get exam and glasses and the doctor was amazing and informed us of the prescription change and staff was very helpful and knowledgeable."
"Warm and clean atmosphere. Excellent customer sevice. Extremely thorough exam with modern technology and detailed explanation of the findings and treatment plan. Highly recommend!"
"Dr. Perez is a Very friendly and knowledgeable Dr. . Her team is amazing!! Highly recommend 😁👍"
"I don’t have a regular eye doctor and had an emergency eye problem, called and they got me right in the same day. Staff was very friendly and helpful and the doctor was thorough with my exam and treatment. Highly recommend this office for emergencies. Thanks so much!"
"Dr. Perez was very knowledgeable and professional. Her staff was very helpful."
"The doctor was very profesional and give you a lot of her time to explain you problem and The treatments realeted with your problem"
"The staff were friendly, efficient and supportive . Dr Pérez took me quickly even though they had to work me in . Dr Pérez did a great exam and was calm , intelligent and did not rush . She asked a few times if I had any questions. Pleasant visit and would highly recommend this eye center!"
"Excellent TSO! Now we are becoming customers and we live in Georgetown ❤️"
"The entire staff is friendly, helpful and knowledgeable which makes office visits fast and easy. They always take the time to answer all my questions and ease all my concerns. I can't thank them enough!"
"Wonderful customer service for our whole family. Dr Perez, the front staff, to her technicians were all very welcoming from the moment we walked in the doors. They took the time to explain everything about our eyes with patience and care. They were very accommodating with our schedules and it’s so nice to have them open on Saturdays as well. We will definitely be making them our permanent eye care location."
"Dr. Perez and her staff were very friendly and professionally knowledgeable. They certainly deserved a five star rating."
"Great helpful staff. Really explained my eye issues and did not push sales"
"All staff and doctors are very nice, professional, very attentive, and they have SUPERB customer service skills. The doctor has amazing bed side manner, and you can tell she likes her patients, and cares so much. Thank you for always giving my family a great experience at every office visit."
"Awesome Dr visit"
"I love the staff at this location!! They have been our go to eye care professionals for about 4 years now and always delivered the highest quality of customer service I’ve ever received in a medical care facility! They have an amazing selection of eye glasses and sunglasses to choose from and are extremely helpful in picking out the right eyewear for you!"
"The service at TSO was amazing! The optometrist and staff were super nice. They found a solution for all of my family's eye troubles. Thank you TSO!"
"Very professional and nice. Explained every thing that I needed to know. I would see her again."
"Great visit comprehensive exam"
"Thorough exam. Knowledgeable, and answered my questions. Friendly staff. Nice looking new facility."
"Super quick and easy appointment. Was in and out very quickly. "
"Staff members very helpful & friendly. Optometrist very knowledgeable & extremely patient. I never felt rushed! Vision Source has amazing state of the art equipment & I will definitely refer all my friends & family!!"
"Very friendly able to help with how insurance works. Honest and realistic. Dr. Perez answered all my eye questions and taught me about my risks. Love going back to them for my eye care."
"Everyone was so professional, friendly and kind. They answered all my questions and I felt like I had a good visit. They helped me find my lost car keys. I love Texas State Optical and recommend them to everyone."
"Very Professional and Detailed. We were seen within a few minutes of our scheduled appointment. Dr. Perez took her time and guided us through the examination while making the kids comfortable during the process. The staff was friendly and knowledgeable. The offices were clean and well maintained."
"I am very pleased with the services I received from TSO (Bandera rd & 1604). While getting my prescription glasses Ruben Maciel has proven invaluable. I ended up going back three times (no fault of TSO) and Mr. Maciel was always helpful, polite, and knowledgeable. With his help, I will now be able to have the perfect glasses."
"This place is amazing! I received some of the best customer service I have ever experienced. They are patient, follow up, and communicate continuously. Recommend to anyone needing eye care or glasses’ 👍"
"My husband and I were very impressed. The office was spotless and decorated like you would your home. Everyone was very friendly. Kind and helpful. I would recommend Dr. Victoria to anyone."
"Super friendly and knowledgeable. And very patient and attentive to questions. Highly recommended!!"
"Very knowledgeable and customer oriented."
"Exceptional service!! The staff were very friendly and welcoming. Made us feel our daughter was in good hands! Thank you! Highly recommended!"
"Just finished with my appointment earlier today, extremely glad I came here! You guys will have a client for life now. Everyone was extremely friendly, welcoming and explained everything very well during the whole appointment!"
"Everyone at this place is very friendly and attentive. Dr. Perez was very thorough with her examinations, prognosis, and explaining how to rectify my situation. Great place 👁️"
"The ladies here were very professional, patient, and kind"
"I would gladly recommend Dr. Perez to anyone! She does a very thorough examination and has always gone over the results with me in an understandable way. I felt like they have a good selection glasses and the staff was friendly and helpful."
"It was my first time here on the recommendation of a family member. I went for a glasses and contacts exam. Dr. Perez is amazing. She is friendly, knowledgeable, and very helpful in ensuring you know exactly what it is you need and all options available to you. Staff is very professional and are very welcoming. I most definitely will be visiting again."
"Great overall experience. Staff was very friendly and knowledgeable. Good verity of eyewear."
"The team is always so cordial with exceptional service. Dr.Victoria Perez really takes her time to listen to your concerns and finds the best solution. Tl"
"Great place. Friendly and fast service. In and out within an hour."
"I highly recommend Texas State Optical on Bandera. Dr. Perez gave the most thorough eye exam I've ever had, and the staff are always friendly, helpful, and professional. They are very competent and knowledgeable."
"The office staff is so nice and friendly. The practice uses many wonderful current technology machines to check your eyes with. Dr. Perez goes into so much detail with the results of all the tests and give you so much extra information regarding your eye care. I was so happy with my entire office visit. Thank you Dr. Perez and staff for taking such great care of myself and my eyes."
"Excellent and friendly staff. Took the time to explain every detail of the visit. I have highly recommended to all my friends and family! Thank TSO!"
"Great experience. Highly recommend this office. Professional and friendly staff."
"I am so grateful for Dr. Perez and TSO. Dr. Perez made the investment necessary to do a complete analysis of my eyes. Because of her diligence and care for her patients, she discovered an issue that would eventually cause me to severely impact my sight. Thanks to Dr. Perez and her care and the technology she uses, I have been able to push back the situation and maintain my sight. I am ever so grateful for Dr. Perez and her staff"
"They had my glasses in less than a week. Super professional and very friendly staff. I would recommend them to anyone."
"What a great experience I had yesterday getting my eye exam. Everyone was super friendly and knowledgeable. Excellent customer service! I will be back for sure and I definitely will recommend them to my friends and family."
"Great experience and super sweet staff helped me with a foreign object in my eye"
"Dr. V.C. Perez is an outstanding optometrist. Her professionalism, empathy and inter-personal communications are second to none in the city and arguably the state of Texas. Her staff creates a positive atmosphere and all are knowledgeable and caring to every customer/guest. Highly recommend."
"This morning was my very first visit. The staff was so nice and treated me like a person and not a number. Dr Perez was so very nice and explained everything in detail wer I could understand. Her and her staff were very professional and courteous to me I would highly recommend them."
"Dr. Perez and the entire staff at TSO Bandera were so nice and attentive. I’m from Dallas and happened to find this place after my glasses broke. I will drive here every time to get my eyes checked. My husband and i love it here. Dr. Perez is so awesome and so helpful. She is so helpful with our children and explains to them the importance of wearing their glasses. We love this place!"
"I was pleased with my visit. Everyone was very professional and friendly."
"I would like to say that my experience with this office was top of the line. From the receptionist to the amazing Doctor and very nice tech helping choose my glasses. I have never been to a more thorough office. The polite staff made the visit very comfortable. Would recommend Texas State Optical to everyone. Keep up the great service. Glad that I chose the right office to bring my business."
"This was my first appointment by myself and it was a great experience. Everyone was pretty clear with what they were doing and even though they pushed the contacts on me, I still had a good time with Shantel picking out a pair of glasses. Would definitely recommend to those in need of sight."
"I was in and out in a timely manner despite them being short staffed and all of the employees were so nice and talked me through everything they did!"
"This place is excellent. Every staff member I interacted with was friendly, informative, knowledgeable, patient, and understanding. As an autistic person who struggles with social situations (especially in the realm of any medical professions), they are excellent at giving direction during various eye exams, addressing questions, and working with the client. The receptionists, technicians, and Dr. Perez specifically make it an enjoyable environment. Great selection of frames with nobody pushing you around, and they even offered to (and did) replace the rubber pad on my partner's glasses free of charge. TSO is my new go-to for vision needs."
"TSO Bandera was quick, friendly and efficient. Would definitely return."
"Friendly and personable. Make you feel at ease and comfortable. Great explanation of test results! I'd for sure recommend."
"This was my first visit and I found Dr. Perez and her staff extremely welcoming. All procedures were explained in a calm, reassuring manner. I would definitely refer this practice to anyone who needs vision services."
"Professional, knowledgeable, courteous. Clean, punctual and caring. Dr. Perez gave me assurance that we would work together to tackle my diagnosis and explained everything to my understanding. They are keepers! Thanks Dr. Perez and staff! God bless you guys!"
"This optometrist and store are awesome. Super nice staff, very professional. This was our second visit to this store, and this will be our optometrist as long as we live in this area."
"Staff was very friendly and knowledgeable! Highly recommend this place❤️"
"Dr. Perez is absolutely amazing!! I drove all the way from corpus to see her. She made me feel comfortable. Dr. Perez was very helpful in making decisions on what glasses and contacts to order and what feels comfortable for me and my eyes. I am Tso fan for life. I absolutely recommend coming and seeing Dr. Perez."
"Dr. Perez and her staff were so amazing! They treated my family with such kindness most places don’t. Dr. Perez has up to date equipment and went above and beyond to help my son and I! I highly recommend her for any of your eye needs❤️ She’s the best in the San Antonio area!"
"The optometrist is very knowledgeable and friendly. Her office staff is also very friendly. The office equipment is up to date and the office is very clean. The frames are really reasonable."
"1694/Bandera location: Staff is amazing and accommodating! My 7yr old felt comfortable with all aspects of the eye exam and staff explained everything in detail for both her results and mine. Payments were discussed prior to visit and there were no additional surprise fees. Highly Rcommend !"
"Dr. Perez & the entire staff is very professional, knowledgeable, and personable."
"Wonderful experience, great staff, great office, great selection, will definitely be back!"
"The doctor was so knowledgeable. I have an odd situation. I have mono vision situation, stigmatism, and I need progressive lenses. They were able to accommodate all three for me, which is very rare. The staff was friendly and timely. Great selection of contacts and glasses. They take many insurance plans. The glasses were reasonable priced with price point options. The family is as clean!!! Big deal for me. I would recommend this team. Give them a try!!! Everyone kept asking me , “Can I help you on anything?” DC"
"Very kind and got out fairly quick! Everyone was so great!"
"Service exceeded expectations from the help desk to the lab and then to the selection of eye wear fantastic service all around"
"I had Lasik performed a few years back but just wanted to get a general checkup to see how my eyes were performing. Dr. Perez was very informative and answered all of my questions. Highly recommend and will return in the event I have any eye related issues in the future."
"Dr. Perez and her staff are awesome! They go above and beyond in helping their patients. Staff is very knowledgeable and efficient. Dr. Perez truly cares for her patients. She took time to answer all my questions and made sure I understood my options. Highly recommend this optical!"
"Great service .. starting from the front desk to Dr Perez. They were all very professional and polite"
"Family-oriented and bilingual staff are very professional and courteous. We returned several times to resolve a matter, and were treated in a kind and genuinely caring manner until the issue was resolved. Highly recommended!"
"Dr. Perez is the best! Very professional and thorough exam. Shantel, the technician, is very nice and takes her time to explain every test. Great selection of frames. All the opticians are very knowledgeable. Would highly recommend!"
"Dr. Perez and her staff were amazing from check in to check out. They made my little one feel completely comfortable and safe during his exam and took extra time with him when he got nervous.The adult exam was wonderful as well. The entire team was extremely knowledgeable and kind. An absolutely amazing experience all around!"
"Dr. Perez is not only extremely intelligent in her industry, but truly cares about her patients health and well being. I went to another local practice who specializes in laser eye surgery. They saw me for initial consultation, noted some discrepancies for extreme eye dryness and inflammation, however wanted to push me through the process and collect $1k deposit. This lead me to Dr. Perez to get a second opinion. I did some research on her and discovered she went to one of the top optometry programs in the nation (U of H). We took the time to truly examine my eyes and get to the root of my problem. She treated my eyes for severe dry eye disease and saved me from potentially damaging them more if I were to proceed with laser eye surgery too soon, and prior to treating the existin